Frequently Asked Questions

Because most of our properties allow online booking, reservations are offered on a 1st come 1st served basis. Until and unless you have completed an online reservation and agreed to the Terms and Conditions, you do not have a confirmed reservation. Once you have completed those steps, the online calendar will be automatically blocked and our system will not allow other reservations for the same dates.

Prior to your arrival we will issue your Welcome Letter. This is a very important piece of information. It will come to you via email. The Welcome Letter will give you ALL of the information you need to arrive at the property where you have a confirmed reservation. It is important that you not only READ the Welcome Letter, but that you PRINT it out and take it with you when you travel.

Yes. The Arizona Shuttle Service offers trips. The local line is 520-889-1000. Toll free the number is 800-888-2749.

The service fee is paid directly to the carrier.

There are also many rental car companies at the airport. We strongly recommend making your car reservations in advance during peak season. Off site car rental companies tend to offer lower rates and will often times offer a shuttle service to their off site location.

For the security of our owners and other guests we do not give out property addresses until reservations are finalized and final payment has been received. After your final payment has been received, our system will email you with the property address, driving instructions, and other pertinent information about your vacation rental. (Not all properties offer a local phone line. Inquire when booking your stay).

Yes, we work with a company that can offer discounted tee times. Call us for details. Also you may go online at GolfNow.com.

Please contact Travelbabees (520) 975-8376 or BabiesAway at 520-615-9754.

You may arrive any time after 3:00 PM.  There will be a Key Box on the door of your rental.  Prior to your arrival, we will email you with a code to open the Key Box, inside will be a door key which will allow you access to your rental.

We professionally clean each property upon your departure. We find it necessary to have professionals clean after each guest to ensure the highest in quality cleanliness.

Your property will be professionally cleaned prior to your arrival, however, we do not offer maid services. If you would like to have mid-stay cleaning, we can connect you with a cleaning crew that you can pay directly.

There are no refunds for early departure.

60 days prior to arrival we must receive your request to cancel. The cancellation fee is $69.00.

Yes! All of our properties are “turn key”. That means you will need to bring your personal items and food! All other items (paper products, cleaning supplies, bath soap, coffee filters, etc) are there for you.

We offer a couple of links to let you choose the company and insurance options that are right for you.

www.insuremytrip.com and www.travelguard.com. We do not endorse a specific company but do offer these as an information source only.

Can't you find the answer you are looking for? Get in touch now!

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